Global Capability Centres (GCCs) in India have evolved from back-office functions to innovation and decision-making hubs. With over 1,580 centres employing 1.4 million professionals, GCCs are now shaping digital careers through advanced technologies, hybrid roles, and inclusive hiring across Tier 2 cities.

BulletsIn

• 1,580+ GCCs in India, employing over 1.4 million people
• Evolved from cost-saving roles to innovation and strategy hubs
• Focus shifted to high-value skills in AI, cloud, cybersecurity, ESG
• Hybrid skills in demand: tech + communication, leadership, global collaboration
• Tier 2 cities like Jaipur, Coimbatore, Vizag becoming talent hotspots
• Hybrid work model boosts flexibility, retention, and inclusive hiring
• GCCs fostering leadership, faster global career growth paths
• ESG and DE&I now part of hiring and team-building focus
• Professionals need adaptability, strategic mindset, continuous learning
• GCCs seen as engines of digital growth and future-ready careers