The Employees’ Provident Fund Organisation has unveiled the upgraded CITES 2.01 platform, enabling faster claim processing, unified digital services, and timely credit of 8.25% EPF interest for FY2025–26.

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• EPFO has launched the upgraded Centralised IT Enabled Services (CITES 2.01) platform, migrating nearly 340 million member accounts from over 120 regional databases to a unified national system.
• Union Labour and Employment Minister Mansukh Mandaviya announced that 8.25% EPF interest for FY2025–26 will be credited to eligible members’ accounts by July 15, 2026.
• The new platform enables authorized EPFO offices across India to process member requests irrespective of the registered regional office, ensuring faster and more efficient service delivery.
• Members can now access their PF balance, claim status, pensionable service records, membership history, and previous benefits through a single integrated EPFO Member Portal.
• The upgraded system introduces automated claim pre-validation, instant correction alerts, centralized claim processing, and visibility of eligible withdrawal amounts before claim submission.
• EPFO has increased the auto-settlement limit for eligible advance claims from ₹1 lakh to ₹5 lakh, allowing faster processing for fully KYC-compliant members.
• Under the revised settlement framework, EPF interest will now be calculated up to the actual payment authorization date, ensuring members receive more accurate interest payments.
• EPFO also announced that UPI-based PF withdrawals will be introduced after the nationwide rollout of CITES 2.01, with eligible members able to withdraw up to 75% of their provident fund balance under revised rules.