Union Minister Shri Pralhad Joshi launched three digital platforms—Depot Darpan Portal, Anna Mitra, and Anna Sahayata—to enhance transparency, efficiency, and grievance redressal in India’s Public Distribution System (PDS). These initiatives will benefit over 81 crore people under NFSA and PMGKAY.

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• Depot Darpan Portal monitors FCI and CWC depots using IoT, CCTV, and live video feeds
• Portal assesses infrastructure, operations, and profitability to improve efficiency
• Estimated savings: ₹275 crore (FCI depots) and ₹140 crore (CWC warehouses)
• Anna Mitra app empowers FPS dealers, DFSO officers, and food inspectors with real-time tracking and alerts
• Anna Mitra currently active in Assam, Uttarakhand, Tripura, and Punjab
• Anna Sahayata offers multi-language grievance redressal via WhatsApp, IVRS, and speech recognition
• Pilot phase of Anna Sahayata in Gujarat, Jharkhand, Telangana, Tripura, and Uttar Pradesh
• Budget: ₹1,000 crore for FCI modernization and ₹280 crore for CWC upgrades
• Aims to reduce inefficiencies, increase transparency, and empower citizens digitally
• Supports PMGKAY and aligns with Digital India and One Nation One Ration Card goals