In July 2025, India’s consumer grievance system achieved a milestone. Ten States and NCDRC disposed more cases than filed, crossing 100% disposal rate. This reflects faster consumer justice and improved efficiency.
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- NCDRC, 10 States achieved over 100% disposal rate
- Means more cases resolved than filed in July 2025
- NCDRC disposal rate 122%
- Tamil Nadu highest at 277%
- Rajasthan 214%, Telangana 158%
- Himachal Pradesh, Uttarakhand 150% each
- Meghalaya 140%, Kerala 122%
- Puducherry 111%, Chhattisgarh 108%, UP 101%
- July 2025 stronger than July 2024 performance
- e-Jagriti digital platform driving faster grievance redressal
- Over 2 lakh users registered on platform till August 2025
- 85,531 cases filed this year via e-Jagriti




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