In July 2025, India’s consumer grievance system achieved a milestone. Ten States and NCDRC disposed more cases than filed, crossing 100% disposal rate. This reflects faster consumer justice and improved efficiency.

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• NCDRC, 10 States achieved over 100% disposal rate
• Means more cases resolved than filed in July 2025
• NCDRC disposal rate 122%
• Tamil Nadu highest at 277%
• Rajasthan 214%, Telangana 158%
• Himachal Pradesh, Uttarakhand 150% each
• Meghalaya 140%, Kerala 122%
• Puducherry 111%, Chhattisgarh 108%, UP 101%
• July 2025 stronger than July 2024 performance
• e-Jagriti digital platform driving faster grievance redressal
• Over 2 lakh users registered on platform till August 2025
• 85,531 cases filed this year via e-Jagriti